Over the past five years, the IT procurement landscape has experienced paradigm-altering shifts.
Driven by rapid technological advancements and an increasing need to evolve, businesses are rapidly changing their approach to technology adoption, and if you can’t keep up with the changes, you quickly get left behind.
As we approach 2025, IT procurement is at the forefront of digital transformation. This article explores the key trends to watch for in the coming year and explores what your company needs to do to stay ahead of the digital curve.
What is IT Procurement?
IT procurement is the process of acquiring, implementing, and managing technology to best support business growth. The process includes vetting software vendors, testing demos, negotiating contracts, implementing new software, and managing the entire IT lifecycle.
Without the right IT procurement strategy, software waste is a common occurrence. A solid IT asset procurement solves the most common issues that stall technology roadmap progression, from duplicate subscriptions and outdated contracts to ineffective software creating pinch points.
IT Procurement Trends Reshaping the Software Landscape
To become the industry leader, your business must stay ahead of the latest technology. Let’s look at some of the upcoming trends that will shape your IT procurement strategy in 2025.
1. AI Technologies
AI is already reshaping the digital landscape; nine out of ten organizations believe that AI gives them a competitive advantage, and it’s projected to contribute $15.7 trillion to the global economy by 2030.
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More and more software features are becoming AI-powered, which means more automation and less time spent on “busy work.”
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AI tools process massive datasets in seconds, enhancing analytics and giving better insights into how to best support your long-term IT procurement goals.
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AI improves the decision-making process when it comes to software implementation by identifying opportunities, pinpointing operational roadblocks, and using predictive analytics to forecast future needs.
2. Cloud-based eProcurement
While the digital transformation of IT procurement has been happening for the past several years, 2025 will be the year when acceleration and adoption truly peak.
An ultra-competitive business landscape and the growing need for data accessibility and transparency drive this trend.
While 74% of agencies use cloud-based technologies, only 44% of traditional SMBs do. Moving into 2025, we’ll see widespread adoption of cloud-based IT asset procurement platforms, integrations, and mobile solutions.
This will lead to a more seamless and holistic approach to technology, training, and collaboration.
3. Talent Management
Your business is only as successful as the team you have supporting growth. Moving into 2025, talent management and skill procurement are more essential than ever.
A key trend we’ll see is an emphasis on fostering and developing digital and analytical skills within IT procurement teams, as well as fostering a culture of upskilling and continuous learning.
Businesses should focus on retaining talent with expertise in emerging technologies, such as AI and blockchain, and leveraging partnerships and collaborations with software experts to bridge knowledge gaps.
4. Sustainable IT Procurement
The ICT industry is responsible for 3.9% of global greenhouse gas emissions, and that number is projected to increase to 14% by 2040.
As AI becomes increasingly scrutinized, the need for a sustainable and ethical IT procurement strategy is no longer a nice-to-have element; it’s essential.
Moving into 2025, expect heightened scrutiny from decision-makers, business leaders, and customers on the environmental and social impacts of your IT asset procurement practices.
To prepare, focus on reducing the carbon footprint waste of your technology and create transparent policies surrounding the use of AI technologies.
Challenges with IT Procurement
IT procurement is no longer just a back-office process; it’s the foundation on which the most successful businesses are built. As you’re looking forward to future trends in software management, it’s also important to plan for the most common challenges.
1. Data Security and Privacy
Protecting sensitive data in the age of AI is paramount. As your business prepares for substantial changes in software procurement, data security and compliance should be a priority on your IT roadmap.
2. Integration with Legacy Systems
Even though your business may be going through a digital transformation, there will be legacy systems that remain. Integrating legacy systems with new digital solutions is a complex process that requires careful planning and execution.
Change Management
Finally, adopting new technologies requires a cultural shift within your company. Ensuring employee and stakeholder buy-in throughout the process is crucial for long-term success.
IT Procurement: The Takeaways
IT procurement is going through a paradigm shift that isn’t slowing down as we move into 2025.
By leveraging AI technology, focusing on cloud-based eProcurement, and fostering talent within your organization, you can stay ahead of the software curve, navigate the changing landscape, and thrive in an advancing market.
If you’re ready to transform your software strategy, head to the next guide for the ultimate guide to technology roadmaps.
Want to get a head start on your procurement journey? Connect with a technology advisor today!
